Browse Books: Business & Economics / Total Quality Management

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover) By Joseph Michelli $30.00 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.	Built to Last: Successful Habits of Visionary Companies (Good to Great #2) (Paperback) By Jim Collins, Jerry I. Porras $22.99 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.	Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers (Hardcover) By Timothy Ferriss $32.50 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.
Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Hardcover) By Karen Martin, Mike Osterling $40.00 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.	Tribe Of Mentors: Short Life Advice from the Best in the World (Hardcover) By Timothy Ferriss $30.00 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.	Lean Turnaround (Pb) (Paperback) By Art Byrne $41.00 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.
Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization (Paperback) By C. William Crutcher, Fernando Flores (Foreword by) $31.19 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.	Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover) By Mike Rother $36.00 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.	Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition (Hardcover) By Masaaki Imai $46.00 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.
The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company (Hardcover) By Art Byrne, James Womack Email or call for price Out of Print: used copies probably available. Ask us.	Measures of Success: React Less, Lead Better, Improve More (Paperback) By Donald J. Wheeler (Foreword by), Mark Graban $39.95 Add to Wish List No new copies on our shelves but maybe in used, now or arriving soon. Ask us.	The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability (Hardcover) By Susan Page $43.64 Email or call for price.

Pages

Download Audiobooks

We've partnered with Libro.fm to bring you a top-notch option for digital audiobooks. Take a look at our large catalog of recorded books at https://libro.fm/citylightsnc

Dig Sylva Logo

City Lights Bookstore is in Sylva, North Carolina, a small Main Street town tucked in the heart of the southern Appalachian Mountains. Our goal is to share the literature of the region with the world, and the world of books with our community.

Selling new and used books, cards, gifts, journals, maps, and more since 1985.

Search eBooks

Shopping cart

There are no products in your shopping cart.

0 Items

Total: $0.00

form.antibot { display: none !important; } You must have JavaScript enabled to use this form.

Buy a Gift Card or eGift Card

Check Balance on a Card

Find Used Books

Visit City Lights Bookstore's profile on Pinterest.

Business & Economics / Total Quality Management